Password refused when trying to access e-mail

If you are trying to access your e-mail and get the error saying your password is incorrect don't worry as there is a simple solution.

1.Login to your CPanel
2.Click on Mail
3.Click on Add/Remove Accounts
4.Click Change Pass next to the account
5.Enter the password you wish to use (it can be the same as the original)

Your e-mail should now be working. This doesn't happen very often but for some reason passwords can get corrupt in CPanel. This shold solve the issue right away.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How do I setup my email client software?

Below you will find vidoes for the most popular mail clients.  If you are trying to setup...

How do I access my Webmail?

To Access your Webmail simply follow the following directions:1)Navigate to...

How do I manage my email accounts?

To add, edit or delete email account, you must log into your plesk control panel at...

How do I change the password of an e-mail account?

It is useful to occasionally change the passwords on your e-mail accounts to maximize your e-mail...

How do I create/set the default e-mail address?

Any e-mail that is sent to an unknown account at your domain name, such as...